Contact Us
Get in Touch
We are here to help! Whether you have a question about a product, need assistance with an order, or just want to say hello, our team is ready to assist you.
Email Us
For general inquiries, order support, or product questions:
Email: support@oroxluxury.com
We aim to respond to all emails within 24 hours during business days (Monday β Friday, 9:00 AM β 6:00 PM PST).
Order Support
If you need help with an existing order, please include the following in your email:
β’ Your order number
β’ The email address used to place the order
β’ A brief description of your issue
This helps us resolve your request as quickly as possible.
Returns & Exchanges
Need to return or exchange an item? Please review our Return Policy first, then contact us with your order details and we will guide you through the process.
Business Inquiries
For wholesale, partnership, or media inquiries, please email us at support@oroxluxury.com with the subject line "Business Inquiry."
Stay Connected
Follow us on social media for the latest product launches, exclusive deals, and wellness tips.
Thank you for choosing Orox Luxury. We look forward to hearing from you!